Refund policy

Return and Refund Policy

Because our stationary boxes are curated in small batches, we do not accept returns or exchanges for change of mind. 

If your order arrives damages or if there is an issue with an item in your order, please contact us within 3 days of delivery at skysjounalingnook@gmail.com with your order number and clear photos of item packaging and shipping box or item that arrived damaged. 

Once we review your submission, we'll determine whether a replacement item or store credit is applicable. We appreciate your understanding as each case is reviewed individually. 

Shipping fees are non-refundable. Custom add-ons, and final sale items are not eligible for return unless they arrive damaged or incorrect. 

Please make sure your shipping address is correct before placing an order. We are not responsible for packages delivered to an incorrect address entered by the customer.